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User Registration

The section explains how to complete sign up on TrackSo and create an account to monitor your Solar Power Plant

Following are the steps:

  1. Go to the TrackSo User Sign-Up Page or If you have received a Invitation email, click on Accept Request.
  2. Enter your email and set your password.
  3. Enter your basic profile details including Name, Mobile number and click on Submit.
  4. Verify your email address with the “Confirm Account” Link received in your email inbox
  5. Use the account you created & confirmed to sign in to TrackSo.

If you’re having a problem creating a TrackSo account, let us know by sharing the error screenshot on this form

If you’re having trouble with your password, learn how to reset your password here

 Registration Fields

  • First & Last Name- Basic details of user registering account
  • Email Id- will be used for logging in to your account
  • Mobile No. used for providing account updates.
  • Password & Confirm Password
  • Timezone– User timezone (Default for Indian Users- Asia/kolkata)
  • Country & Stateuser location
  • Address- optional
FAQs
I can't find my TrackSo signup confirmation email.

If you created a TrackSO account with an email, we sent a confirmation link to that email. If you can’t find your confirmation email:

  • Check your junk mail folder. If you’re using Gmail, check your Social emails.
  • Make sure that you entered the correct email. If you entered the wrong email, you can change it and send the email again.
When I try to register, I get a message Email ID already exists.

This error message suggests that your email id is already registered with us. You must have registered with us earlier. Please try the following options:

Option 1: Log into your account with your password.
Option 2: Use forgot password link on the login page to reset your password and then log in with your email address.

How can we help?