Imagine you’re at your office and suddenly realize that your monitoring device at a remote site isn’t working properly.

Your client is asking for a fix, but the only solution is to send someone to the site to figure out the problem. It’s challenging to know in real-time if the data logger is working, connected to the internet, or facing other issues.

TrackSo provides a comprehensive solution to all your plant monitoring & issue detection needs. By integrating our Intelligent SaaS platform with TrackSo Smart IoT data loggers, you can effortlessly monitor the real-time status of your site’s data loggers. This eliminates the need for physical site visits, ensuring efficient and timely management of your operations.

Here’s how TrackSo’s intelligent platform makes data logger issue detection super easy:

  • Communication Status 
  • OTA Configuration

Communication Status

On the TrackSo platform, you get instant updates on your site and data logger status. It uses color-coded visuals to show if everything’s okay. If your site is working fine, it’ll show up green.

Communication Status: Online 

   Everything is running smoothly at the site

Communication Status: Offline

When the solar plant is completely off/nighttime

 

Communication Status: On-Error

 The platform instantly alerts you if there’s any issue with the data logger

 

Over-the-air configuration


How TrackSo’s “Over the Air” feature will help you resolve the issue remotely?

Once the TrackSo platform detects the initial indication of a problem, TrackSo’s “Over the Air” feature allows you to remotely address and resolve the issue without requiring physical intervention. 

 

 OTA SMS Feature

 

 

One SMS command and you can immediately access real-time updates on your logger status!

This feature is designed to provide essential details even in areas without internet connectivity, addressing the challenge of limited internet access in remote areas.

By Sending a simple SMS cmd you can be aware of:
-Log status
-Internet connectivity status

You can do a lot more with our  OTA SMS COMMAND

Additional tasks can be performed using the OTA feature of TrackSo IoT Smart Data Logger:

  • To check the status of the data logger.
  • To restart the logger – issues that can be handled remotely.
  • Ask inverters to switch on/off.
  • To control the inverters.
  • Schedule a specific time for polling the data from Modbus slaves.
  • Check the status of your inverters etc.

If you found this blog helpful and would like to know more, reach out to us through our mail sales@trackso.in or call us at +91-8800606858.